Shipping Policy

Bravilia Delivers Worldwide for Free

Hey, who doesn't enjoy freebies? At Bravilia, we deliver innovative solutions right to your doorstep for FREE on every order, no exceptions!

Order Processing Times:

Please allow 1-3 business days to process and dispatch your order after it is placed. An order is considered dispatched when it is handed off to our shipping carrier and is in transit to your specified address. During peak times and holidays, processing times may extend up to 7 business days.

Estimated Shipping Times:

Shipping times depend on your location and begin once your order is dispatched. Below are the estimated delivery times based on your country of residence:

COUNTRY	SHIPPING TIME (BUSINESS DAYS)
United States	5-10
Canada	7-15
United Kingdom	7-15
Australia	7-15
Europe	10-20
🌍 Rest of the World	10-30

Please note that during peak times or holidays, shipping carriers may experience delays outside of our control. Worldwide shipments may also face unexpected customs delays, affecting the delivery timeline.

Order Changes and Accurate Shipping Details:

It is the customer’s responsibility to ensure accurate and complete shipping details at checkout. Incomplete or incorrect information may result in delays or cancellations. If we detect any address issues, our customer support team will reach out via email within 3 business days. If we do not receive a response within that time, we reserve the right to cancel your order.

If you notice an error in your shipping details, please email us at customersupport@bravilia.com within 24 hours of placing your order. While we will do our best to accommodate changes, we cannot guarantee modifications after this period.

Delayed Delivery:

At Bravilia, we understand the importance of receiving your order on time. However, delays may occur due to external factors like weather conditions, transportation disruptions, or courier delays. In such cases, we will work closely with the courier to ensure timely delivery.

In rare instances, unforeseen circumstances—such as product availability or address verification issues—may delay processing or shipment. If this occurs, we will notify you promptly.

Please note that Bravilia is not responsible for delivery delays caused by factors beyond our control. While we cannot guarantee exact delivery dates, we will always keep you informed about the status of your order and assist with any issues.

Lost or Stolen Packages:

We understand that lost or stolen packages can be frustrating. However, once we hand over your package to the courier, it is beyond our control. If your package is lost or stolen, please contact us at customersupport@bravilia.com, and we will do our best to assist you.

We recommend reaching out to the courier to file a claim for lost or stolen packages. Most couriers have a claims process that may require additional information. We will also follow up with the courier on your behalf to provide updates.

Please note that Bravilia is not responsible for lost or stolen packages during shipping, as they fall outside our refund policy. Depending on the situation, we may offer a replacement if the package cannot be found.

Shipping Policy Changes:

Bravilia reserves the right to modify or update this Shipping Policy at any time without prior notice. It is the customer’s responsibility to review the most recent version of the Shipping Policy before making a purchase.

By purchasing and using Bravilia products, you agree to this Shipping Policy and any updates made to it.

We encourage our customers to review this policy periodically to stay informed of any changes that may affect their orders. If you have any questions or concerns, please don’t hesitate to contact us at customersupport@bravilia.com.